TERMS AND CONDITIONS 

£2 from every order placed on candykittens.co.uk will be donated to Comic Relief.

 Comic Relief is the operating name of Charity Projects, a registered
charity in England and Wales (326568) and Scotland (SC039730), which is a company limited by guarantee registered in England and Wales (01806414).

 
Orders must be placed between 00.00am on Friday 21st March and 23.59pm on Friday 21st March to qualify.

 
Longaim LTD T/A Candy Kittens will then calculate the amount of orders made, and make a direct lump sum payment to Comic Relief.

 
Orders over £25 (after any discounts are applied) will have a FREE candy kittens gift jar added to their basket - worth £6.00.

This offer is valid on orders placed between 00.00am on Friday 21st March and 23.59pm on Friday 21st March. No adjustments on prior orders. No alternative product offered. Whilst stocks last.

Longaim LTD T/A Candy Kittens reserve the right to amend, cancel or remove this promotion at any time without notice.

Terms and Conditions of Sale

1. ABOUT US

• The Site is provided by us. 

2. OUR PRODUCT

• The images of the Products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Product and the Products may vary slightly from those images.

• The packaging of the Products may vary from that shown in images on the Site.

• We reserve the right to change the way the Site works from time to time and to withdraw any Products or features of the Site without giving notice to you.

• To use the Site and register for or buy any of the Products available through it you must be at least 18 years old, and legally able to enter into a contract.

3. PRODUCT AVAILABILITY

• Notwithstanding any indication given by the system, all orders are accepted subject to availability.

• In the event that an order cannot be accepted by reason of non-availability of stock, your order may be cancelled.  As stock becomes available any order re-submitted shall be accepted at the price pertaining at the time of re-submission.

4. YOUR ORDER

• These Terms will apply to any contract between us and you for the sale of any Products and/or installation services to you ("Contract”).

• Please note that when you place your order, we will send you an order acknowledgement by email. Such order acknowledgement may be automatically generated and shall not constitute an acceptance of the order.

• By placing an order, you make an offer to us to purchase the Products and/or installation services on these Terms. We may or may not accept your offer at our discretion. Any Contract is dependent and conditional upon verification of availability and confirmation of both your order and your credit card or other payment details. If we accept your order, we will notify you of our acceptance by issuing an order dispatch email within 14 days of receipt of your order. If we cannot accept your order we will contact you by email or telephone.

• We maintain records of orders, order acknowledgements and order confirmations and retain these for a reasonable period following delivery. We recommend that you retain a printed / soft copy of these Terms plus your order number, order acknowledgment, order confirmation as evidence of purchase.

• Whilst we will try to fulfil any orders placed with us within any stated time, we shall not (save as otherwise required by law) be liable for the consequences of any delay or failure to deliver. Time for delivery is not of the essence of the Contract.

• Orders accepted shall only be delivered to addresses within the United Kingdom and the Channel Islands.

• The maximum number of units per customer per item per order on the Site is 20 (twenty). We reserve the right to refuse multiple orders from the same customer or cancel orders made outside of this limit (including and not limited to exploitation of our order limit feature on site)

• It is your responsibility to provide true, accurate, current and complete information about you including correct delivery address details.

5. PAYMENT

• The prices for Products will be as quoted on the Site and you will be charged the price quoted on the Site at the time you place your order.  The prices may change from time to time.

• Despite taking care to ensure that all Product prices are accurate, a small number of Products may be mispriced. If we have made a mistake and the correct price for a Product is higher than the price shown on the Site, we may contact you to request whether you want to buy the Product at the correct price or cancel your order.  If we are unable to contact you, we will cancel your order.  In the event we or you cancel your order we will refund you any price already paid for the Product. If a Product's correct price is lower than the price shown on the Site, we will charge the lower amount.

• Despite taking care to ensure that all Product descriptions and images are accurate, a small number of Products may have Product descriptions or images which do not correlate to the correct model number. If we have made a mistake and the correct description for a Product has not been provided, the Product price may be higher than advertised. In this instance, we may contact you to request whether you want to buy the Product at the correct price or cancel your order.  If we are unable to contact you, we will cancel your order.  In the event we or you cancel your order we will refund you any price already paid for the Product. If a Product's correct price is lower than the price shown on the Site, we will charge the lower amount. 

• All Product prices displayed include VAT (or other revenue tax). Additional charges such as shipping or handling costs, transport insurance, levies or charges of any authorities, or otherwise required by applicable law may be charged in addition to the applicable Product price and will be indicated to you prior to placing the order.

• We may take payment for your order before sending your Product. However, the taking of payment shall in no case constitute acceptance of your offer nor the conclusion of the Contract. If we are unable to deliver your order after having taken payment, you will be reimbursed in full.

• We reserve the right to withdraw offers displayed on the Site without prior notice.

• Orders must be paid for at the time of ordering using one of the following payment methods:- Visa Credit, Visa Debit, Visa Electron, MasterCard and are conditional upon subsequent validation of the transaction with the issuer. Payments will be made through a third party, which may include but is not limited to, Worldpay Google Pay, Apple Pay and Paypal. The identity of the third party will be clearly stated at time of Payment and it is strongly recommended that you read their Terms and Conditions.

• To ensure that your credit/debit card is not being used without your consent, your name, address and other personal information supplied by you during the order process will be validated.  By accepting these Terms you consent to such checks being made.  In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.  You can be assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.  All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018. For more information on how we use your date please see Clause 10 and our Privacy Policy.

• In the event we are unable to take payment following delivery of any Goods due to unforeseen circumstances or due to any technical error, we reserve the right to request payment from you and be paid accordingly for up to the legal limitation period which is currently 6 years under English law 

6. DELIVERY

• Delivery information can be found in the Delivery Information section of this website.

• Once the Product(s) has been dispatched, you will receive an email confirmation containing an estimated delivery period. All dispatch periods provided are estimates only, and occasionally Products may be delivered outside of these estimates.We will deliver the Product to the delivery address you specify in your order. We will not deliver the Products to your delivery address unless there is someone present to accept and sign for them.  For high value orders: we reserve the right to cancel an order where the delivery address does not match the shipping address.